1. Understand the role and responsibilities of a first aider 

• 1.1 Identify the role and responsibilities of a first aider 
• 1.2 Identify how to minimise the risk of infection to self and others 
• 1.3 Identify the need for consent to provide first aid 

2. Be able to assess an incident 

• 2.1 Conduct a scene survey 
• 2.2 Conduct a primary survey of a casualty 
• 2.3 Summon appropriate assistance when necessary 

3. Be able to provide first aid to an unresponsive casualty 

• 3.1 Identify when to administer Cardio Pulmonary Resuscitation (CPR) 
• 3.2 Demonstrate CPR using a manikin 
• 3.3 Justify when to place a casualty into the recovery position
• 3.4 Demonstrate how to place a casualty into the recovery position 
• 3.5 Identify how to administer first aid to a casualty who is experiencing a seizure

4. Be able to provide first aid to a casualty who is choking 

• 4.1 Identify when choking is: – mild-severe
• 4.2 Demonstrate how to administer first aid to a casualty who is choking 

5. Be able to provide first aid to a casualty with external bleeding 

• 5.1 Identify the severity of external bleeding 
• 5.2 Demonstrate control of external bleeding 

6. Know how to provide first aid to a casualty who is in shock 

• 6.1 Recognise a casualty who is suffering from shock 
  6.2 Identify how to administer first aid to a casualty who is suffering from shock 

7. Know how to provide first aid to a casualty with minor injuries 

• 7.1 Identify how to administer first aid to a casualty with: – small cuts – grazes – bruises – small splinters 
• 7.2 Identify how to administer first aid to a casualty with minor burns and scalds

Unit 2: Recognition and Management of Illness and Injury in the Workplace

1. Be able to conduct a secondary survey

• 1.1 Identify the information to be collected when gathering a casualty history
• 1.2 Demonstrate how to conduct a head to toe survey

2. Be able to provide first aid to a casualty with suspected injuries to bones, muscles and joints

• 2.1 Recognise suspected fractures, dislocations, strains and sprains
• 2.2 Identify how to administer first aid for fractures, dislocations, strains and sprains
• 2.3 Demonstrate how to apply a support sling and an elevated sling

3. Be able to provide first aid to a casualty with suspected head and spinal injuries

• 3.1 Recognise a suspected head injury and spinal injury
• 3.2 Identify how to administer first aid for a suspected head injury
• 3.3 Demonstrate how to administer first aid for a suspected spinal injury

4. Know how to provide first aid to a casualty with suspected chest injury

• 4.1 Recognise a suspected: Flail chest / penetrating chest injury
• 4.2 Identify how to administer first aid for a Flail chest / penetrating chest injury 

5. Know how to provide first aid to a casualty with burns and scolds

• 5.1 Identify the factors that affect the severity of burns and scalds
• 5.2 Identify how to administer first aid for burns involving: dry heat/wet heat/electricity/chemicals

6. Know how to provide first aid to a casualty with an eye injury

• 6.1 Identify how to administer first aid for eye injuries involving: Dust/chemicals/embedded objects

7. Know how to provide first aid to a casualty with sudden poisoning

• 7.1 Identify the routes that poisons can take to enter the body
• 7.2 Identify how to administer first aid to a casualty affected by sudden poisoning
• 7.3 Identify sources of information for treating those affected by sudden poisoning

Certified Courses: We are fully accredited by ProTrainings and First Aid Awards LTD, offering industry recognised certifications.

Experienced Trainers: Our trainers are highly trained and either currently active or have previously worked the front-line and have years of emergency experience.

Hands-on Training: Learn through practical hands on scenarios, not just theory. We simulate real-life situations to give you the confidence to act when it matters.

By registering with ProTrainings UK and First Aid Awards (FAA) Lily Dean Training can offer the reassurance that all the course content delivered is independently regulated and quality assured, meaning it is kept up to date with all the latest guidelines and any changes made.

As a registered centre we are subject to regular audits, this ensures we are delivering content to the expected standards and complying with all administrative duties expected of us. 

All Protrainings qualifications are endorsed by SKILLS FOR CARE. This makes our courses ideal for the care sector.

Our first aid courses fully meet the UK and European Resuscitation Council Guidelines 2025 as per the HSE requirements. ProTrainings Vocational Training Qualifications (VTQ) are fully recognised by the HSE as Trade Body Qualifications.

All qualifications are CPD certified. Each student can download a CPD credit-time statement where it discloses CPD hours.

All ProTrainings qualifications will be available to download as a free digital student manual. This allows us to provide the learner with immediate access to the latest guidance, whilst ensuring we are environmentally friendly in the process.